Spring Sale 50% - Free Shipping US

FAQs


How long are the shipping times due to COVID-19?

Shipping for US orders will take 4-10+ days – Due to high volume of orders and COVID-19.

How do I know if my payment is secure?

When buying online using a credit card, all your information is entered into a secure SSL page. Your information is then encrypted by SSL and sent directly to our payment provider's network, where your transaction is authorized and approved.

Your credit card information is not stored in our servers.

What means of payment are available?

We accept all major credit cards (VISA, Mastercard, AMEX). However, we do not accept checks, mail orders, or bank transfers.

Refund and returns

Email us at info@peterpawco.com in order for our customer service team to be able to help you as quickly as possible, please include your order number, full name, and delivery address.

Other questions

If you have any further questions, please contact us by email at info@peterpawco.com. We will answer within 24 hours.